Information submitted when using one of the website’s forms will be stored. This includes personal information such as your name, your email address, your phone number, and anything else you enter into the form.
This is so your request or order can be responded to and processed. A record of your completed form or order may be kept for future reference for up to 2 years.
We do not store any card payment information on our website servers. Any payment information submitted by the customer is handled via our trusted 3rd party payment gateways Stripe and Paymentsense.
Your personal details will not normally be disclosed to third parties, however in some circumstances we may need to share your personal details with a third party so they can provide a service you’ve requested or act upon information you have provided. For example, processing a payment with a 3rd party payment gateway such as Stripe or Paymentsense.
When you visit this website, certain information about your device will automatically be collected with your permission, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, information about the individual web pages that you view, what websites or search terms referred you to the website, and information about how you interact with the website will be collected.
You can allow or revoke your permissions at any time by using the privacy settings found under the “Cookies” heading below.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Any personal data used for requests or orders will purged or anonymised after 2 years. Any anonymised data held past 2 years is used for administrative, legal, or security purposes.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and Delivery
- Delivery & Collection address: we’ll ask you to enter this so we can, for instance, estimate Delivery & Collection before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, Delivery address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and delivery addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and Delivery/Collection information.
- Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
We accept payments through Stripe & Paymentsense. When processing payments, some of your data will be passed to these payment gateways, including information required to process or support the payment, such as the purchase total and billing information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can request that your personal information be:
- Withdraw any consent you have given to process your data
- Request that any inaccurate information held about you be updated.
If you would like to exercise this right, please contact: email@example.com
Viet Shack Restaurant is the data controller and determines the purposes and means of processing personal data.
This is a pay monthly website provided by Riot & Rebel.
When you send information through this website, the website provider will pass your details and any other information you have provided through to Viet Shack Restaurant.
When you submit your data it will be emailed and stored by Viet Shack Restaurant (the data controller). Any stored data will be automatically purged in 2 years.
Riot & Rebel will not use this data for any of their own purposes.
Riot & Rebel will not carry out an instruction unless it is requested in writing by the Data Controller.
This website is built by Riot & Rebel who build and host this service. Your personal Information may be stored through their servers.
Cookies are small files that websites save onto your device via your web browser. Cookies allow a better understanding of how users use the website and so improvements can be made.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you choose to allow cookies on this website, these are the cookies that will be stored on your computer: